Term and conditions

Welcome to SEO GLIDERS. These Terms and Conditions govern the use of our website and the IT and digital marketing services we provide to clients in India and worldwide. By accessing our website or engaging our services, you agree to these terms, subject to applicable law.

About SEO GLIDERS

SEO GLIDERS provides IT and digital marketing services, including search engine optimization (SEO), website optimization, digital marketing, online advertising support, keyword research, website audits, analytics, and related technology solutions.

The exact scope, deliverables, timelines, and fees for each project will be specified in the applicable proposal, quotation, invoice, or written service agreement.

Website Usage

Visitors agree to use our website for lawful purposes. You must not misuse our website, attempt unauthorized access, distribute malicious software, infringe intellectual property rights, or engage in activities that violate applicable Indian laws or other applicable legal requirements.

SEO GLIDERS may restrict website access when reasonably necessary to protect its systems, users, and business operations.

Service Terms and Client Responsibilities

SEO GLIDERS will make reasonable professional efforts to deliver services according to the agreed scope of work. Clients must provide accurate information, necessary account access, content, approvals, and feedback required to complete projects.

Clients are responsible for ensuring that materials and information supplied to SEO GLIDERS may lawfully be used for the intended purpose.

Changes to the agreed scope, additional services, or significant revisions may require additional fees and written approval.

Payment Terms

SEO GLIDERS may offer upfront payments, milestone-based payments, or other payment arrangements agreed upon with the client.

• Upfront payments: Clients must pay the agreed amount before work begins where the project requires advance payment.
• Milestone payments: Payments must be made according to the milestones and schedule specified in the relevant proposal or agreement.
• Additional costs: Third-party subscriptions, advertising budgets, hosting, licenses, and other external expenses may be charged separately when agreed upon.
• Delayed payments: Delayed payments may result in a pause or suspension of services after appropriate notice, subject to the service agreement and applicable law.

All fees, payment schedules, taxes, and other financial obligations will be communicated before the relevant work begins.

Cancellation and Refund Policy

SEO GLIDERS follows a mutual-consent approach to refunds. A refund may be issued when both SEO GLIDERS and the client mutually agree in writing on the refund amount and applicable conditions.

Refund requests will be reviewed based on the project scope, work completed, payments received, outstanding obligations, and the circumstances of the request.

However, this policy does not exclude or restrict any refund, cancellation, or other remedy that a client may be legally entitled to under mandatory applicable law. Any agreed refund will be processed within the mutually agreed timeframe, subject to applicable legal requirements.

SEO, Advertising, and Marketing Results

SEO GLIDERS uses professional strategies and industry-standard tools to support clients’ online visibility and marketing objectives. However, search engine rankings, advertising performance, website traffic, leads, conversions, and sales depend on several factors beyond our control.

These factors may include search engine algorithm updates, competition, advertising platform policies, budget, website condition, market demand, and customer behavior.

SEO GLIDERS does not guarantee 100% results or promise specific rankings, advertising outcomes, lead volumes, traffic levels, or sales figures. We commit to providing the agreed services with reasonable professional care, but actual results may vary.

Confidentiality and Client Information

SEO GLIDERS respects the confidentiality of client information, including personal information, business documents, website credentials, advertising accounts, analytics access, and project details.

We will take reasonable measures to protect confidential information and use it only for authorized business purposes, service delivery, or other lawful purposes. Access will be limited to authorized personnel and service providers where necessary.

We will not intentionally disclose client confidential information to unauthorized parties, except where disclosure is authorized by the client or required or permitted by applicable law.

Clients should share account credentials securely and provide only the access necessary for the agreed services. Confidentiality obligations will continue after a project ends, subject to applicable legal requirements and any agreed retention obligations.

Third-Party Tools and Platforms

Our services may involve tools such as Google Analytics, Semrush, Ubersuggest, SEO Site Checkup, search engines, advertising platforms, hosting providers, and other third-party services.

These platforms operate under their own terms and policies. SEO GLIDERS cannot guarantee their continuous availability, unchanged pricing, or continued features and is not responsible for independent changes outside our reasonable control, subject to applicable law and our contractual obligations.

Intellectual Property

Website content, branding, and materials owned by SEO GLIDERS may not be copied, reproduced, or commercially used without permission.

Ownership and permitted use of client-specific deliverables will be determined by the relevant written agreement. Third-party software, stock assets, licensed materials, and platform resources remain subject to their respective licensing terms.

Privacy and Data Protection

SEO GLIDERS will handle personal information in accordance with its Privacy Policy and applicable Indian data protection laws, including relevant provisions of the Digital Personal Data Protection Act, 2023, and rules and provisions in force as applicable.

Where required, appropriate measures will be taken to protect personal information and comply with applicable obligations relating to data processing, security, and individual rights.

Limitation of Liability

To the extent permitted by applicable law, SEO GLIDERS will not be responsible for indirect or consequential losses arising from website use or service performance.

Nothing in these terms excludes liability, consumer rights, or other remedies that cannot lawfully be excluded or restricted. Any additional limitations of liability will be subject to applicable law and the relevant written agreement.

Suspension and Termination

Either party may terminate a service engagement in accordance with the applicable written agreement. SEO GLIDERS may suspend services for material breaches, non-payment, unlawful activity, or significant security risks, subject to appropriate notice where required and applicable law.

Any outstanding payments, confidentiality obligations, and provisions intended to survive termination will remain applicable.

Governing Law and Dispute Resolution

These Terms and Conditions will be governed by the laws of India, subject to applicable mandatory legal provisions.

The parties will first attempt to resolve disputes through good-faith communication. If a dispute cannot be resolved amicably, it may be referred to the competent courts or another legally valid dispute resolution process, as applicable. The appropriate jurisdiction should be specified in the relevant service agreement where legally permissible.

Changes to These Terms

SEO GLIDERS may update these Terms and Conditions when necessary to reflect changes in its services, business practices, or applicable legal requirements. Revised terms will be published on this page with an updated effective date.

Changes to existing client agreements will be handled in accordance with those agreements and applicable law.

Contact Information

For questions about these Terms and Conditions, our services, payments, or client confidentiality, please contact:

Business Name: SEO GLIDERS
Email:seogliders@gmail.com

By using our website or engaging our services, you acknowledge these Terms and Conditions, subject to applicable law.

SEO GLIDERS is committed to delivering professional IT and digital marketing services while protecting client confidentiality and maintaining transparent business relationships.